Archive

How can I avoid being overbooked?

To avoid overbookings, it helps to select the right settings. First of all, configure your opening hours and capacities under “Settings” > “Profile”. Here, you can define exactly how many places you wish to make available online. You can make fine adjustments to the options under “Settings” > “Reservation settings”. Read More

Do I need a website to use resmio?

We from resmio know, your guests prefer to book through your website. That’s why we put our reservation system right there for you. You don’t have a website? No problem, we easily integrate with your Facebook page. Beyond that we also provide you with a website in case you … Read More

What is different for me when I use resmio?

Using resmio equates to one thing above all: You save time. Not only are reservations automatically accepted and entered into the system, all data is also clearly presented and easy to manage. Furthermore, with each reservation, your personal customer database also grows — a key asset for each and every … Read More

How can I log in?

If you already have an account with resmio, you can simply log in on the start page. You will find the button on the top right of our home page. Simply click on “Login” and enter your login details. Forgot your password? No problem! Simply click on “Forgotten your … Read More

Where can I set my opening hours?

You can enter your opening hours on your own and edit them at any time. To do so, log in, select “Settings”, and scroll down. In this section, you can now enter your opening hours for each day of the week, as well as the number of places you wish … Read More

My restaurant is fully booked. What do I do now?

Congratulations! When you are logged in, simply select the day under “Reservations” on which you do not wish to accept any additional reservations. Now click on “Adjust capacity” on the right. All you now have to do is enter a capacity of “0”, specify the period of time, save, and … Read More

How does an online reservation with resmio work?

If a customer wishes to make a reservation at your restaurant, he can do this with resmio on your website or Facebook page. Using the widget, he can select a day, a time, and the number of persons. Once he has submitted the reservation, you will immediately receive a notification … Read More

Do I need to confirm each of my reservations again?

Yes, that is possible if you wish to do so. If you have selected the option “Confirm reservation automatically”, your customer will automatically receive a reservation confirmation. You will be notified via text message/e-mail, but do not need to take any further action. If you turn off the automatic confirmation, … Read More

Is there a visual table layout?

A visual table layout is really useful, and of course we offer this option as well. You can use the layout on an iPad and via the “resmio Tables” app if you have booked the Manager package. In all other packages, you can use the numerical layout in the web … Read More

What marketing features does resmio offer?

All customer information that is entered during reservations in your restaurant is stored in a personal customer database to which only you have access. This data forms the basis for the many marketing features we offer you. For one, you can easily send newsletters to all your customers (or a … Read More